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Splashtop remote support

splashtop remote support

The easiest and fastest way to remotely access your Mac or Windows PC from your tablet, smartphone, or another computer. · Download the Splashtop Personal app on. Broad Device Support – Splashtop is completely cross-platform, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices. Fast Remote Connections –. Splashtop Remote Support FAQs · Remote Support Plus at $ per month. · Remote Support Premium at $ per month. ZOOM APPLICATION FOR WINDOWS DOWNLOAD Splashtop remote support thunderbird chevrolet

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The pricing varies based on the number of computers connected. The vendor offers online support to customers Showing 1 - 5 of 84 results. Read All Reviews. Jessica from Specialists Property Management. Company Size: employees. Industry: Real Estate. Time Used: Less than 12 months. Review Source: Capterra. I came from using Teamviewer, i will never go back. Splashtop is honestly perfect to use.

Plus, totally inexpensive. It was a bit difficult to maneuver at first, trying to get the screen to fit was the worse, i eventually got it and it works fine,. Adriaan from Cloud Boffins. Industry: Information Technology and Services. Time Used: Less than 2 years. With Splashtop Remote Support we can effectively manage both our own PCs and servers, as well as that of our clients remotely. The switch from LogMeIn went smoothly, and we've found that the remote support sessions connect far quicker and are more reliable than LogMeIn.

Overall we are very satisfied with Splashtop and glad that we've made the switch. Easy setup Quick and stable remote connections Security features Easy to learn and administer Low bandwidth requirements Anti-malware integration. Rollout via Active Directory is a bit tricky, but doable Only the main admin user is able to create delegated admin accounts. Reasons for Choosing Splashtop Remote Support. Reasons for Switching to Splashtop Remote Support. However, LogMeIn wrote to us a couple of years ago intending to more than double the price we were paying.

So we looked at alternatives, and Splashtop came out on top for functionality and price. After a two week free trial we were satisfied that Splashtop was the way to go. Roger from ComputeRx. Time Used: More than 2 years. Splashtop Remote inexpensive but missing some crucial features. Splashtop is a value-driven application, which although doesn't have all the bells and whistles of its more expensive competitors, does provide, basic solid, fast remote connections to a group of devices on a regular basis, but also has the capability of doing one-off sessions.

Dan from dmi Networking. Review Source. A good piece of software, although it's bare-bones and a bit slow in comparison with others. Splashtop has a good price point and is decent entry-level remote control software, although there are alternatives that perform better. It's hard to beat the price, though. Test a few before you decide. Super simple to deploy, with support for Macs and PCs.

It integrates very well with programs like Autotask, making it very easy to connect to a managed computer that you are also monitoring with Autotask Endpoint Management. Lightweight, small program that is very quick to install. In our testing it ran slower than LogMeIn and Teamviewer. There weren't as many options to decrease the resolution to increase network speed, although they may have added that feature as we used this about a year ago. We had trouble connecting to PCs that were in portrait mode, and wouldn't switch to Landscape mode without crashing on some systems.

Ray from EmpowerUp. A Brisbane woman serving a life sentence for bludgeoning her mother to death will not be able to inherit anything from her victim's estate. Simona Zafirovska was jailed for murdering her year-old mum with a plank of artificial wood while she slept in An Algerian man imprisoned at the Guantanamo Bay detention centre for nearly 20 years has been released and sent back to his homeland. The Department of Defense announced on Saturday that Sufiyan Barhoumi was repatriated with assurances from the Algerian government that he would be treated humanely there and that security measures would be imposed to reduce the risk that he could pose a threat in the future.

Energy costs are making it harder for Australians to age comfortably and healthily in their own homes. The two are are inexorably linked, says Queensland University of Technology professor Ross Gordon, who wants policy and programs to take a holistic perspective acknowledging the association. Pakistani Prime Minister Imran Khan has suggested that he might not accept a vote to oust him, a move he alleged was being orchestrated by the United States.

Opposition parties say Khan has failed to revive an economy battered by the coronavirus pandemic or fulfil promises to make his government more transparent and accountable, and have put forward a no-confidence motion due to be voted on on Sunday. Australia will face a dream opening date with holders France should they make it to the World Cup finals in Qatar.

The Socceroos were drawn on Friday in a difficult - and eerily familiar-looking -group D alongside the world champions as well as Denmark and Tunisia, but they have to first get through two tough play-off ties in June. Ukraine says its forces have seized back all areas around Kyiv, claiming complete control of the capital region for the first time since Russia launched the invasion.

As Russian troops regrouped for battles in east Ukraine, towns surrounding Kyiv bore scars of five weeks of fighting. UK officials have begun to receive fines for COVID regulation breaches, Sky News reports, days after police said an initial 20 fines would be handed out after an investigation into lockdown parties. Sky said the fines related to a June 18, leaving party in the cabinet office - a building at the heart of the government estate and physically connected to Prime Minister Boris Johnson's Downing Street offices and residence.

Although needlefish injuries are rare, they can be fatal. Read more here. Two bombs placed at a playing field in Afghanistan's western Herat province have killed five people and wounded 25, Taliban officials say. Earlier on Friday, five children died in southern Helmand province when an unexploded shell they had found went off. Brandt Snedeker and Beau Hossler have each shot rounds of five-under 67 to join J. The International Committee of the Red Cross says the operation to help people leave the besieged city of Mariupol was continuing, hours after Russia said it had failed and blamed the organisation.

Russia's defence ministry said aid convoys had not been able to reach Mariupol on Friday or Saturday and blamed "destructive actions" by the ICRC, Interfax news agency said. With a federal election tipped for May 14 an 'ugly' and at times annoying advertising contest awaits Australians. Older and vulnerable Australians can receive a second COVID booster dose ahead of a predicted surge of winter infections.

The groups will include those 65 or older, Indigenous Australians aged at least 50, disability care residents and the immunocompromised. North Korea has condemned the South Korean defence minister's remarks about its ability to strike against the North and warned it would destroy major targets in Seoul if the South takes any "dangerous military action" such as a pre-emptive strike.

Kim Yo-jong, the sister of North Korean leader Kim Jong-un, said in a statement on Sunday that the South Korean defence minister's remarks "further worsened the inter-Korean relations and military tension on the Korean peninsula", according to state new. After almost two decades working in events, Leah says there are days she feels she can't breath. All her ambition and drive have disappeared, replaced by apathy and exhaustion.

Strong tides are set to lash the NSW coast again on Sunday.

Splashtop remote support citrix multi tenant

Splashtop SOS with Mobile

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Coy from Oldetowne Tax and Accounting. Industry: Accounting. Ability to purchase 25 users at a reasonable price so I can access clients without them having to purchase an expensive remote access software. Splashtop has been a near perfect solution for our internal support needs. Every workstation in our organization can be accessed to provide support.

Easy and customizable deployment, runs as a service on remote station, client automatically updates, mobile friendly interface. Access is to the desktop only, would be nice to have access to services, task manager, and system updates without logging in to desktop. System resource usage seems a little excessive during the remote session.

Michael from Straticel Solutions. This is a very good product and it is very-well priced. I use both this product and TeamViewer. It has almost all the same remote support features, and it connects very smoothly. Also, the best distinguishing feature is the deployment setup. It makes it very easy to configure one deployment and deploy it on several computers. The ONLY issue I have a problem with and this is big to me is that there is a slight lag whilst already connected.

I use the software side-by-side with TeamViewer and the time to send commands, typing, mouse clicks, etc. I hope that this can be improved, because otherwise this is a very good produce. I liked the multi-monitor support the most and also the deployment methods. I do not like the lag in the connection when sending typing and mouse clicks to remote computer. Kyle from RDA Systems.

Remote support company using Splashtop for supporting users. Overall, we are happy with splashtop. It is relatively inexpensive and it is very easy for our customers to user. The software is very easy for our customers to use. The download file automatically downloads and opens the file onto their computer.

From there they just give us a code and we can access their PC. It would be nice to have more chatting and voice features built into the software. It also only allows one user to access someone desktop at a time. For example, if we have two remote support users working on the same ticket it would be nice for both to be able to view the customers computer. Sabrina from Meditab. Company Size: 1,, employees. Industry: Computer Software.

Review Source: GetApp. I've loved this software as soon as we started using it. It is easy to find servers you want to remotly connect to You can save the credentials so the program will automatically open that server for you next time. It is fast and it's super easy to use. Organized and tidy. When you make the toolbar on top dissappear it's hard to know how to get it back to close the remote control window!. Great remote desktop software with incredible features!

Being able to control my devices from a distance especially when you are trying to troubleshoot a problem. At times, I would be at home or on the road and need a file or documents from my work PC and this software makes it quite easy to access my devices over the net.

The only issues i have is how it works when there is a poor internet connection. Tho this isn't an issue with the software but id rather it prompt me with the error notification much quicker than just lagging which would eventually result in me restarting the application multiple times. Carl from Infinite Software Solutions.

We are happy with the price-feature mix up of this product. This is the most cost effective replacement we have found to logmein. Once Logmein raised prices after being purchased by Cisco we looked for alternatives. We can even. The web interface is a bit dated, could use a face lift, but we rarely use it. The client interface works well. Overall my experience with Splashtop has been a good one.

Easy to use, user friendly, and inexpensive way to remotely access your PC from anywhere. Ease of use- Set up is a breeze and getting support from anywhere is easy and inexpensive. You have to pay for a subscription. It has become our go to for tech staff working from home, and elsewhere. It is secure, has great features, and has allowed us to do necessary work and provide support outside the office. Allows mas deployment throughout our district to securely remote assist our staff. It provides chat tools, screen selection for multiple screens, file transfer, and many more features.

The pricing model isn't ideal for a large environment like out, so we have had to restrict access to only a few technical staff members. Marsha from eGov Jamaica Ltd. Company Size: , employees. Industry: Government Administration. We can as a teams remotely access own computers and shared computers with any device. You can access a computer that you've previously installed on from any computer that has an internet connection through their browser.

There is nothing to install on the computer you are accessing from. To set up this is easy run the software on the computer you wish to be able to access, and set the software to allow accessing that computer from the Internet. The ability to access teams remotely access own computers and shared computers with any device. MSP, IT professionals, service providers, and helpdesks can remotely support their clients, computers and provide them with remote access.

I like that about the applications. Continue to develop and improve on the application. Its is a challenge to access a computer that you've previously installed on from any computer that has an internet connection through their browser. Phil from Diamond Computer Incorporated.

A great choice for MSPs to offer remote access to clients When COVID hit we were able to use Splashtop to provide simple, flexible and inexpensive remote control for our clients to be able to remote into their business PCs.

Our clients are able to use almost any devices they already have on the remote side and managing the users is straightforward from our side. It supports quite a few types of devices, has a very easy-to-use client interface and makes it simple for us to manage the users.

The initial creation of new groups, then users, then deployment packages is a bit clunky. It could easily be streamlined with a step-by-step method of onboarding a new client, inviting users and deploying the product.

Manny from Dl Communications. Would recommend and I had nothing bad to say about this company besides that they can add more features like their competitors. I have used this software several times for remote support and was impressed on the various devices that it supports. With a few clicks you on a user's computer. The software could be improved and I wish they had an area to add scripts to make remote support easier to do. Glad you're enjoying Splashtop Remote Support.

We're working on scripts features for our upcoming Remote Support Premium edition. You can get more info and early access by clicking the Premium option on the Splashtop Remote Support web page. Brian from Information Technology and Services. Have access to monitor over computers using the software. Provides all of the same features as LogMeIn for a much cheaper price. None, it is reliable and never had issues with setup, installs, or remote connections.

Gary from Susan Humphreys. I help people use QuickBooks, and a lot of times they just need a quick screen share for a simple problem. Nathan from Automatiza. Industry: Consumer Electronics. For the price you can't get a better software. The price was what made me look at this software. For the price it is a really good software. I can connect to my computers remotely and manage without problems. Splashtop impressed me because the price is not high, they are always improving and the speed of connection is awesome.

The first time I tried it I played a video on the remote computer and I was able to watch and hear it fine. It does what its supposed to do, let you remotely connect to a computer in order to manage it. The price is great. This is a very good software but it lacks a lot of the things others that are way more expensive mind you have.

Sometimes the software won't update automatically at the remote computer and sometimes computers just won't be reachable anymore. Jon from Centering Healthcare Institute. Industry: Non-Profit Organization Management. Great tool for managing and supporting PCs remotely. We were using a tool which did not provide elevated permissions on computers which meant some troubleshooting or installation of software remotely was very difficult as we couldn't enter administrator credentials.

The ease of setup and connecting to a PC for elevated remote support. Features such as chat and file transfer are certainly bonuses. Occasionally the antivirus add-on bitdefender has trouble deploying to PCs and that integration could be built out better but overall it's hard to complain at the price. James from MSP Remote. Overall this product is great and is a asset that brings tremendous value. Cost is low compared to alternatives and the features are rich enough to support customers remotely and get the job done.

Wish they would integrate everything into one instead of having to purchase blocks of pc's and having to purchase on-demand separately. Splashtop is a great way to do remote support. Haven't had to use support more than just adding licensing at times and they were great. The software was very competitively priced and easy to deploy and use and has made us so much more effective at assisting our remote users. Debbie from A Reliable Bookkeeping Service.

But it works just as well. As long as they don't jack up the price, I'm good. Easy access to clients computers during the Covid Shutdown. Had it up and running within 2 days. Very easy to use, can print remotely and affordable. Somewhat difficult to get through to tech support during set up but this was due to the surge during the Covid shutdown. Blake from GCS Services. Remote access for both personal and technical users.

I recently pruchased this application to help with remote access during Covid I could not be happier with the outcome. Brian from level1pc. Best price compared to the other top remote paid services. Extremely affordable and full function user-ability for anyone. Easy to install and setup, unattended access for weekly or monthly maintenance schedules, data file transfer, and customer devices database with option to rename device feature. None that I can think of, other than I Wish the SOS was free, as some of my older customers have trouble installing programs to begin with.

Monique from Common Cents Bookkeeping. The remote printing feature and access to the same computer by more than one person at a time making it easy to teach. The remote printing just wouldn't work. Spent many hours with support for a couple of years but it just didn't work. Michael from Allied Moulded Products. The remote control and management was very good and easy to deploy.

We switched to sysaid for better asset management including hardware and software. Also teamviewer is a great support tool for us. Hi Michael, Thank you for the feedback. I am Antonia from the Customer Success team. May we know more about your use case? Would you mind helping us by describing more how we can help you with your business though our software? Please contact us at customer-success splashtop. Industry: Internet. Easiest to use, and integrates directly with Autotask. Software rarely has any hiccups and provides an excellent interface.

Don't actually have any issues with the software, other than the fact it can be a little resource heavy. So far Splashtop has been a great solution to working from home. This gives my employees the ability to do work from home and not have to come into the office or take piles of work or desktop computers home with them.

We've had no issues with connectivity and have really enjoyed how well this is working for us. It's a relief! This software is incredibly easy to use. We use it to remote into work computers from home. It is safe and secure, and so efficient! This beats bringing work back and forth from home to the office, plus it gives us the freedom to be able to work from home without bringing the entire desk home with you.

This software remotes into another computer, so that means that in the office there is a computer that will be occupied by someone. We really haven't come across anything negative with this product! One of the problems I have run into with other remote software programs is that the program will go dormant on my end when the operation on the far end is trying to execute a task that requires admin credentials, but I do not have that issue with Splashtop.

I am able to get programs updated, and I can access all of the files that are stored on the local hard drives, as well as access the company NAS drive. I manage a small office's computer systems, and Splashtop is perfect for what I need. I am able to remotely connect to any computer within this office's network to run update. Setting up the client software on opposite was also very easy, and the security involved is very manageable.

Like I said, this software is perfect for my needs, but I could see how this may be lacking in some features for a larger operation. Andrew from HBC. Industry: Wholesale. Very good software, fast and very stable. Never had an issue where unattended remote connection would not work, freeze or crash assuming good network connection is in place. All the core features are working as expected such as multi monitor support, file transfer, chat window.

Overall, we're very satisfied with this solution. Really nothing to complain about. The feature set is limited, but you cannot beat it for the price. If you need all the bells and whistles, then go with LMI. Audrey from Princeton Family Office Svcs. Industry: Financial Services. Great tool for remote support of applications and users. Screen refresh rate is great.

File transfer easy to use. Engineers have easy to use desktop application with all the remote computers. Richard from R Computer Group. Industry: Computer Networking. I like best the ease of this product's use and its interface when connecting remotely to computers. Its clean and very easy to understand. No cons so far. I really don't have any negative comments regarding this software.

Since changing to Splashtop, our support team has been very satisfied. I find Splashtop to be the most value for the price when it comes to remote support tools. The software is very reliable, updated frequently, and easy for end users to use. The user interface can feel outdated, and connections can sometimes take a very long time to initiate.

In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: Get Advice. Other Software. User Reviews Overview. Ratings Breakdown 5 stars. Feature Ratings.

Value for Money. Customer Support. Sort by: Recommended Most Recent. November Cons It was a bit difficult to maneuver at first, trying to get the screen to fit was the worse, i eventually got it and it works fine,. May February Splashtop Remote inexpensive but missing some crucial features Splashtop is a value-driven application, which although doesn't have all the bells and whistles of its more expensive competitors, does provide, basic solid, fast remote connections to a group of devices on a regular basis, but also has the capability of doing one-off sessions.

Pros Super simple to deploy, with support for Macs and PCs. Splashtop hits the right spots Pros The software is relatively simple to use and the fact it allows me to help on iOS as well as computer is a bonus, never have had any issues with it. Cons A limitation that Apple has set up to make it difficult for screensharing programs to be "plug and play" impacts non techy users from setting up these types of software with ease.

August Finally, Remote Access with a Smile I haven't needed to contact support very much but each time I have they have been quick to help. Pros Functionality across pretty much everything. Cons The software working through the app is sometimes a little less than smooth. Reasons for Choosing Splashtop Remote Support I enquired with many companies, those are just a few that come to mind. July Excellent alternative for Logmein Central Users Lower our yearly cost for remote support - and add remote support for MAC users Pros Easy to use and easy to implement install new remote clients was easy Cons Not having an easier way to switch focus from remote desktop to my desktop when assisting someone with SOS remote agent.

Reasons for Choosing Splashtop Remote Support Best overall experience from start to finish with a new vendor in over 10 years. Pros It is cheap and easy to license. Cons It lacks some of the "big boy" features that other remoting softwares can provide, but those cost heaps more money. Great for Projecting Anything from your desktop Splashtop has been a lifesaver for remote leaning. Pros Easy to install and use. Cons Sometimes it can run a little slow and lose connection.

IT Remote Management Overall i am satisfied with the software , works perfectly for my use. Pros As soon as the user connects through the software the connection starts immediately with no lagging. The chat support is excellent as i can check with the other computer if they need any information Cons I have felt that sometimes the file transfer has limitations. Robust Remote Support Any time I have contacted support with a question they were always fast, friendly, and helpful.

Pros Splashtop was incredibly easy to setup, and is very user friendly. September Great Remote Support for IT. Pros Splashtop helps me in the ability to remote into my PC's without having the user do anything as it loads a small app on the PC that I can see when its online and remote in at will. Cons There is not much it can't do. Great Value and Support!

Pros We reviewed several products for our company and Splashtop handled our primary needs for supporting our workstations remotely. Cons I wish there were more alerts and reporting available, as well as more information provided for each workstation. Reasons for Choosing Splashtop Remote Support One product built into one and the price was perfect - especially for the size of our organization 75 employees Reasons for Switching to Splashtop Remote Support Was looking for an a more robust and cost effective method.

Great Functionality and better bang for buck against Teamviewer I'm an MSP providing support to small to medium size businesses, I need a cost effective, reliable mobile support tool for all operating systems and Splashtop does it for me. Pros Easy to use, better screen render than teamviewer, easy to install and great admin controls. Cons does not work on Linux well. Efficiency Pros The most interesting in this software is how that is efficient and easy to install and make all needed setups.

Cons Currently, no bad points, splashtop works like a charm. Reasons for Choosing Splashtop Remote Support I already used the personal version on the begin iOS app and see the efficiency and easy to use. December Splashtop Remote Support Overall great features, great support, great pricing.

Pros All pros. Cons No cons to speak of. Splashtop beat LogMeIn hands down. Exactly what I was looking for I was looking for a reasonably priced remote support solution that also enabled me to have clients use the same software to access their computers as well. Pros The ability to create specific installation files with specific configurations for specific clients. Cons The printing functionality is a bit cumbersome. But it works.

Reasons for Choosing Splashtop Remote Support The cost for the basic remote support package Splashtop offers was what made me sign up. Makes Remote Support Easy It's invaluable to my job as a customer support agent. Plus, totally inexpensive. It was a bit difficult to maneuver at first, trying to get the screen to fit was the worse, i eventually got it and it works fine,. Adriaan from Cloud Boffins. Industry: Information Technology and Services. Time Used: Less than 2 years. With Splashtop Remote Support we can effectively manage both our own PCs and servers, as well as that of our clients remotely.

The switch from LogMeIn went smoothly, and we've found that the remote support sessions connect far quicker and are more reliable than LogMeIn. Overall we are very satisfied with Splashtop and glad that we've made the switch. Easy setup Quick and stable remote connections Security features Easy to learn and administer Low bandwidth requirements Anti-malware integration.

Rollout via Active Directory is a bit tricky, but doable Only the main admin user is able to create delegated admin accounts. Reasons for Choosing Splashtop Remote Support. Reasons for Switching to Splashtop Remote Support. However, LogMeIn wrote to us a couple of years ago intending to more than double the price we were paying. So we looked at alternatives, and Splashtop came out on top for functionality and price.

After a two week free trial we were satisfied that Splashtop was the way to go. Roger from ComputeRx. Time Used: More than 2 years. Splashtop Remote inexpensive but missing some crucial features. Splashtop is a value-driven application, which although doesn't have all the bells and whistles of its more expensive competitors, does provide, basic solid, fast remote connections to a group of devices on a regular basis, but also has the capability of doing one-off sessions.

Dan from dmi Networking. Review Source. A good piece of software, although it's bare-bones and a bit slow in comparison with others. Splashtop has a good price point and is decent entry-level remote control software, although there are alternatives that perform better. It's hard to beat the price, though. Test a few before you decide. Super simple to deploy, with support for Macs and PCs. It integrates very well with programs like Autotask, making it very easy to connect to a managed computer that you are also monitoring with Autotask Endpoint Management.

Lightweight, small program that is very quick to install. In our testing it ran slower than LogMeIn and Teamviewer. There weren't as many options to decrease the resolution to increase network speed, although they may have added that feature as we used this about a year ago. We had trouble connecting to PCs that were in portrait mode, and wouldn't switch to Landscape mode without crashing on some systems.

Ray from EmpowerUp. Company Size: 1 employee. Industry: E-Learning. The software is relatively simple to use and the fact it allows me to help on iOS as well as computer is a bonus, never have had any issues with it. A limitation that Apple has set up to make it difficult for screensharing programs to be "plug and play" impacts non techy users from setting up these types of software with ease. Splashtop has a great visual to help users but still could use improvement as the steps aren't as clear for non techy users.

Splashtop Remote Support vs Slack. Splashtop Remote Support vs TeamViewer. Splashtop Remote Support vs Webex. Splashtop Remote Support vs Freshdesk. Splashtop Remote Support vs Remote Support. In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization.

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