Prices range from $60 to $99 per user per year. Meanwhile, Splashtop Remote Support starts at $ per year for 25 computers. It basically. I tested Splashtop's Business Access Pro, a plan that costs $99 per year per user (or $ per month), for one to. Review of Splashtop Remote Support Software: system overview, features, price Splashtop has a good price point and is decent entry-level remote control. COMO ELIMINAR UN USUARIO EN ANYDESK DE MI PC
Plus, totally inexpensive. It was a bit difficult to maneuver at first, trying to get the screen to fit was the worse, i eventually got it and it works fine,. Adriaan from Cloud Boffins. Industry: Information Technology and Services. Time Used: Less than 2 years.
With Splashtop Remote Support we can effectively manage both our own PCs and servers, as well as that of our clients remotely. The switch from LogMeIn went smoothly, and we've found that the remote support sessions connect far quicker and are more reliable than LogMeIn. Overall we are very satisfied with Splashtop and glad that we've made the switch. Easy setup Quick and stable remote connections Security features Easy to learn and administer Low bandwidth requirements Anti-malware integration.
Rollout via Active Directory is a bit tricky, but doable Only the main admin user is able to create delegated admin accounts. Reasons for Choosing Splashtop Remote Support. Reasons for Switching to Splashtop Remote Support. However, LogMeIn wrote to us a couple of years ago intending to more than double the price we were paying. So we looked at alternatives, and Splashtop came out on top for functionality and price.
After a two week free trial we were satisfied that Splashtop was the way to go. Roger from ComputeRx. Time Used: More than 2 years. Splashtop Remote inexpensive but missing some crucial features. Splashtop is a value-driven application, which although doesn't have all the bells and whistles of its more expensive competitors, does provide, basic solid, fast remote connections to a group of devices on a regular basis, but also has the capability of doing one-off sessions. Dan from dmi Networking.
Review Source. A good piece of software, although it's bare-bones and a bit slow in comparison with others. Splashtop has a good price point and is decent entry-level remote control software, although there are alternatives that perform better. It's hard to beat the price, though. Test a few before you decide. Super simple to deploy, with support for Macs and PCs.
It integrates very well with programs like Autotask, making it very easy to connect to a managed computer that you are also monitoring with Autotask Endpoint Management. Lightweight, small program that is very quick to install. In our testing it ran slower than LogMeIn and Teamviewer. There weren't as many options to decrease the resolution to increase network speed, although they may have added that feature as we used this about a year ago.
We had trouble connecting to PCs that were in portrait mode, and wouldn't switch to Landscape mode without crashing on some systems. Ray from EmpowerUp. Company Size: 1 employee. Industry: E-Learning. The software is relatively simple to use and the fact it allows me to help on iOS as well as computer is a bonus, never have had any issues with it. A limitation that Apple has set up to make it difficult for screensharing programs to be "plug and play" impacts non techy users from setting up these types of software with ease.
Splashtop has a great visual to help users but still could use improvement as the steps aren't as clear for non techy users. Splashtop Remote Support vs Slack. Splashtop Remote Support vs TeamViewer. Splashtop Remote Support vs Webex. Splashtop Remote Support vs Freshdesk. Splashtop Remote Support vs Remote Support. In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization.
Finally, its worldwide server infrastructure and reliable network mean you can be confident in its long-term performance. Splashtop offers a selection of plans aimed at users with different needs. For starters, Splashtop Business Access enables computer access from anywhere. It basically enables unattended remote access to a specified number of Mac and Windows computers by an unlimited number of licensed technicians. Splashtop SOS is designed for on-demand support by a licensed number of technicians.
All plans come with a seven-day free trial. Splashtop provides highly targeted remote access solutions that come with their own specific features. However, there are a few global features that are worth mentioning. At the same time, Splashtop enables you to access and manage unattended computers from any device with its intuitive app.
You can connect numerous unattended computers to ensure you always have access to important information. For example, all subscriptions come with file transfer tools. Session recording is available where applicable, and support packages include a built-in chat module.
Getting started involves signing up for a new account, providing a few personal details, and installing the required apps on the devices you plan to use. We trialed the Remote Support plan, which involved installing the Splashtop app on the device we wanted to connect from. A streamer package then needed to be downloaded onto the devices we wanted to access. This done, the devices could be connected at the click of a button.
We tested Splashtop by connecting to a Windows computer from an Android smartphone. You can screen share and access different devices remotely, and both the desktop and smartphone apps are attractive and work well. Different devices also use slightly different interfaces, as to be expected.
Overall, Splashtop performs well. We tested it with an approximately 50 Mbps internet connection and in general, the software was fast and responsive. At times, there was a small lag less than one second with the screen share features, but mouse tracking and clicks registered almost instantaneously.
The file transfer feature was also fast and efficient. For example, its cloud services are hosted on Amazon Web Services, a platform secured by firewalls, encryption, DDoS protection, and more. Similarly, intrusion detection and defense mechanisms are in place to provide an extra layer of protection. All devices used with Splashtop must be authenticated and two-factor protection is available. Technicians can also remotely blank the screen of a connected device, securing sensitive information.
Splashtop provides online ticket submission and chat support for all users.
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Employees on-the-go or working from home can enjoy the benefits of remotely accessing applications and data from their own computers or mobile devices as if they were in front of their work computers. IT departments can deliver and support corporate apps and desktops physical and virtual to tablets, smartphones, PCs, Macs, and thin clients, eliminating the complexity and expense of mobilizing all hard-to-access apps.
All user id and passwords are encrypted in-flight and at rest. All connections and management events are logged. Supports private SSL certificates and two-factor authentication for extra layers of security. It provides better security and richer user experience at a fraction of the cost. Check this box to permit us to contact you.
Please provide your contact information so that a MobileIron representative can contact you. By Splashtop, Inc. Premier Partner. OS Compatibility:. Platform Compatibility:. Security Framework:. MobileIron and Splashtop. Webinar: Mobilize line of business applications with Splashtop and MobileIron. Remarkably easy to remotely support any user with the SOS feature. User downloads and runs the app and then gives a code to the technician. The only challenge at times is the need for the end user to click on Windows security prompts.
Even with that occasional challenge, being able to quickly remote into a machine no matter where is simple. I've only had to reach out to support once, but they were extremely helpful and resolved my issue quickly. They have solid help on the website that provides many simple answers to common problems ahead of even needing to contact their support.
On a billing related issue they were easy to get in touch with and quickly resolved my issue. Its super simple software to use and deploy. SOS is simple for remote support for both ends of the connection. Simple Remote Desktop also. We currently use Splashtop to access our office desktop computers.
This allows us to work from home or while traveling. It keeps us from having to put sensitive business information on our personal computers. Some users use it on a daily basis and it has become an important part of our day-to-day operations. Easy to use - the login is simple and fast unlike some of the other remote access companies out there.
I have no complaints and love the way it functions. It's well thought out and everything has been made easy for the IT challenged like me. This product is a must-have for anyone looking for remote access. Priced well, functionality is excellent, and is extremely user-friendly. I've used it numerous times while traveling which keeps my sensitive data safely secured back home.
Once you are logged on it's easy to forget that you are working remotely since the quality is so good. I haven't had to use support but am sure it is just as efficient as everything else about it. As I said, this is very easy to use and extremely reliable. I used it to work from home during the Covid pandemic since the latency on Windows RDP made it impossible to work properly at that time. Especially while using CAD but also for the regular office software it provided a good working experience.
A more detailed error report if the connection is not possible. On the first setup it took some time to figure out what is blocking the application. Using CAD remotely without latency from a remote computer. Especially using private hardware that is usually excluded from company networks.
If you already have a well setup computer at home fast, multiple monitors Customer service was perfect fast and very helpful. They called us back instantly and helped to setup the connection. Once the software was running they even let us try out some features free of charge. Although I was only running one instance of that software on a trial basis I was very well taken care of.
I use this software to provide remote private tech support to photographers working on Macs and Pcs. Support tasks include troubleshooting Adobe PhotoShop problems, creating backups, and general computer maintenance. The excellent inexpensive choice for remote tech support. As good or better than any of the LogMeIn products at a fraction of the price!
Splashtop allows me to easily remotely work with clients to help with accounting and bookkeeping questions. Clients like the ease of setup and appreciate that there is no permanent access to their computer, alleviating security concerns. The screen resolution between the large work screen and a smaller laptop screen sometimes makes viewing documents difficult. Helping a client troubleshoot their books, reviewing entries in real-time with a client. It's sometimes difficult to log on as the connection has to be stable at all points.
I haven't had to work with support in a long time, but when I did over a year ago they were very helpful. I did have some trouble figuring out what exactly I needed to do to ask for support. I have used another remote software and changed to Splashtop, Better pricing, much easier to use, and no issues in the last year that I have used it.
When I first started I could not figure out how to use it, reached out and had technical support walk me through everything, Now no issues at all. Our organization has a Help-Support Team that helps with live support with customers that call in every day which helps out a lot especially since we have customers from all over. It is really nice that we can use Splashtop to transfer files back and forth.
The shortcut put on our customer's end makes it so easy for them to create the code for us to connect. Everyone uses it from the support team, Sales, President, and developers. It really helps since you can work with people without having to leave the office and share files right away rather than taking extra steps to email. I was needing to send files right away as I was working with a customer and they were able to receive them right away since they had a deadline to turn in documents.
We have not had any issues where we had to contact support. I only had a question about if it will let me connect to Chromebooks. I use Splashtop to connect to clients. Servers we have added to the list. If I connect to mobile devices like phones I cannot use this phone. It will be great if this functionality starts working. Currently being used across many of my residential and business customers to allow quick and easy support without them having to wait for a on site visit.
Pricing is excellent compared to the big competitors. A number of ways to install the client software. Small company so don't have departments. Used to address customer IT issues. Also used in-house when setting up PCs and laptops as saves changing desks. Easier navigation through the list of computers. I need to scroll, pressing the first letter to navigate would be useful. Computers a distance away.
In-house PCs when setting up as it saves getting keyboard, mouse, and screen connected. Less appropriate? Customer tuition but this applies to any remote access product. I have used Splashtop as a remote support tool, deploying it on all computers in dozens of different businesses, from 2 to 50 computers at a time. We would then use this to remotely access these computers for troubleshooting as well as unattended access for updates etc.
All 4 employees used Splashtop to access client's computers and we were also easily able to grant clients the ability to access their own computers from home. I have also used the SOS component as head of a support team to assist customers with everything from installations to troubleshooting to training of our company's software offering.
In both cases it was a very easy and quick process to set up and get connected. Splashtop excelled at unattended access for the MSP I worked for, deployment was simple and effective. It also excelled as an ad-hoc tool for remote support using the SOS component. I honestly cannot think of anything bad to say about it, or recall any real issues with it over the 5 years I used it. Would highly recommend it to anyone in need of a good remote tool.
From sales questions to technical issues, the team was always very responsive. More importantly, they actually knew what they were talking about, not just deciding which pre-written text to cut and paste into their reply to me that we both knew wouldn't solve the problem. Accessing the data monitoring system of a remote test unit Changing parameters of the controller Controlling the remote camera.
Selecting the remote functions or editing is prone to mistakes, due to insufficient resolution. Could be improves. The product selection was not easy and we selected the wrong configuration first. The support from splasteam was good however. The setup procedure was rather complex and required help from Splashtop. Some competitors do that better. Since we established the correct setup no problems have been encountered and we do not know if the setup process has been improved.
In earlier version we suffered occasionally from picture doubling. In the meantime this has been obviously solved. Our application requires fast and reliable connection from different location to a local PC which controls the test unit Data and Control monitoring, Security camera. We have not experiences any significant problems and several updates gradually improved the performance. I deal with international business and frequently work remotely around the world.
As a result of the Covid pandemic, there has been much more remote working by me and our staff. Having previously used other more expensive remote access products, I have found Splashtop to be easier to use and much better value.
Splashtop is well suited to meeting the huge shift to remote working, following the Covid pandemic. We use splashtop any time to connect to other PC of our partners and to our PC company. So I can work with their PC, in Server, on programs that can run only there, without moving files or projects. It is great easy to install and works with windows and Android.
It is fast and it has a good graphic quality that is very important for our architecture business. I think it works good for graphical use. It is very easy to install and connect. The video quality is normally very good and there is no gap between action on desktop and remote PC.
I think it could not work for advanced audio and multimedia platforms. Absolutely fast answer to any problem I had. Overall the first time I was using the program.
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