Skip to Navigation Skip to Main Content. Toggle SideBar. Datto Help Center. Home More. Information Description. Try another source machine see if the issue is only related to your local device If the first source machine is the only one affected, you know it is isolated to that device. Try another destination machine If the destination machine is the only one affected, you know it is isolated to that device.
Uninstall Splashtop, delete registry keys, and re-deploy If you isolate the issue to a single device source or destination machine , try the following steps to perform a quick reinstallation: 1. Keep in mind that the uninstallation process is not removing the registry keys.
URL Name. Follow Following Unfollow. Trending Topics. Close Splashtop Business screen sharing window once logged out. This will disable the computers, and they will be inaccessible until they are physically turned on. When you are finished working, log out of your account. Change your password to gain access to Windows computers. You may change your password to your original password once you change it. Navigate to password. Fill out appropriate fields, then submit. Remember your new password.
Return to password. Computers beginning with are film computers Computers beginning with are animation computers. Select to System Preferences. Select Display. Select Scaled from the Resolution options. Choose desired resolution. Windows Right-click on the desktop, go to Display Settings.
Select desired resolution from Resolution dropdown. How can I reduce lag while I am working? Reduce quality on slow network In Splashtop, go to the Preferences. Use the windows computers. Use a different network. Enable the original desktops cursor. In Splashtop, go to the Preferences. Knowledge Base Category:.
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